Welcome to our hand-drawn illustration-selling website. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our website.

1. General 1.1 This website is owned and operated by Creativado, and all services provided on this website are subject to the following terms and conditions. 1.2 By accessing and using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. 1.3 We reserve the right to modify these terms and conditions at any time. Your continued use of the website will signify your acceptance of any changes made to these terms and conditions.
2. Services 2.1 Our website offers four main services: pre-designed hand-drawn illustrations for logos or apparel, custom texts for hand-drawn illustrations, customization or modification of purchased pre-designed illustrations, and custom logo designs/illustrations. 2.2 All illustrations, custom texts, and custom logo designs provided on our website are original and created by our team. 2.3 We reserve the right to modify or discontinue any of our services at any time without notice. 2.4 We reserve the right to reject any custom orders that we deem inappropriate or offensive.
3. Intellectual Property 3.1 All illustrations, custom texts, and custom logo designs provided on our website are protected by copyright and other intellectual property laws. 3.2 By purchasing any of our illustrations, custom texts, or custom logo designs, you are granted a limited, non-exclusive, and non-transferable license to use them for your personal or business needs only. 3.3 You may not reproduce, modify, distribute, display, or create derivative works of our illustrations, custom texts, or custom logo designs without our prior written consent.
4. Payment and Refunds 4.1 All prices displayed on our website are in USD and inclusive of any applicable taxes. 4.2 Payment for our services must be made in full before we can start working on your order. 4.3 We do not offer refunds for any pre-designed illustrations, custom texts, or custom logo designs purchased on our website, as these are digital products. 4.4 We may offer a refund or exchange for any customization or modification service or custom logo design/illustration purchased on our website, but this is subject to our review and discretion.
5. Delivery 5.1 We will deliver all pre-designed illustrations, custom texts, and custom logo designs in digital format via email or through a download link on our website. 5.2 We will deliver all customized or modified illustrations and custom logo designs in digital format via email or through a download link on our website, as agreed with you. 5.3 We will make all reasonable efforts to deliver your order within the estimated timeframe, but we cannot guarantee any specific delivery time.
6. Disclaimer of Warranties and Limitation of Liability 6.1 We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to our services or the information, products, services, or related graphics contained on our website for any purpose. 6.2 We will not be liable for any damages of any kind arising from the use of our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
7. Governing Law and Jurisdiction 7.1 These terms and conditions shall be governed by and construed in accordance with the laws of [country or state], without regard to its conflict of law provisions. 7.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.